Returns & Exchanges

At Stetson, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn, original-condition items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided via email and include the original packing slip inside your package.

• 3.
  Package and Ship

  Securely pack your items in their original packaging, ensuring all tags are attached, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.